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They say they reimburse for rental but it’s a trick if you rent for 5 days they only reimburse for 2 days. They make you wait 2 full days for the inspection and then another 2 to deny or approve your claim and if denied your rental is all on you. SAD VERY SAD.
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Rental is an added feature on our Vehicle Service Contracts. It is important to read the details to understand that the rental coverage is based on ...

2.0
#1381991
Got warranty from Carchex. Was assured that Carchek would cover all major repairs on our 2011 Malibu. Carchek rejected all three claims for repairs and then when car Engine Blew they denied that claim as well. We paid money for top plan coverage. Would recommend that...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We are sorry to hear you are having an issue with your vehicle Service Contract. Unfortunately, with this review being posted anonymously, we are un...

1.0
I didn't like
  • Worst warranty company ever
  • Takes your money but does not deliver on promises
  • Claims all denied
#1379384
I bought an expensive warranty for my 2010 Town and Country Van. The sales people told me my coverage would even cover parts “that were considered to have wear and tear” with them. Lies…Lies…Lies!!! My a/c was not working and I took my car to the dealer. The dealer...
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Anonymous
Anonymous

Wow. Just as I was going to give this company my business, the jerk who put this eloquent explanation of "corrosion" denial BS is just that. BS. A person buys a warranty in an...

Anonymous
Anonymous

Wow. Just as I was going to give this company my business, the jerk who put this eloquent explanation of "corrosion" denial BS is just that. BS. A person buys a warranty in an...

2.1
I liked
  • I likw what the warrenty offered
I didn't like
  • Dis not like their sales tat
  • When they got your money you were screwed with poor cs
  • And then deny all claims
#1350792
I took my car to Mercedes dealership shop on Monday the 20th. They called in some items that are CLEARLY covered in my contract. Was told in 24-48 hours an inspector would come review vehicle and recommended repairs. He did not show up until the next week on the 27th....
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Based on your anonymous post, we are unable to respond directly to your concerns or reach out to you to help resolve the issue. Please give us a cal...

Anonymous
Anonymous

I've owned enough Mercedes-Benz products to know that you should have kept that $5000 in the glove box and paid for repairs instead of a useless bogus "warranty". You will nor...

1.2
I didn't like
  • Money grab and then no customer service
#1342602
CARCHEX - “Pat on the Back”
Good afternoon I wanted to reach out to you to let you know I am giving Mr. Brandon Lee a “Pat on the Back” for a great experience when speaking with him yesterday. I had a list of companies that I planned to call to get my vehicle covered; but after speaking with this...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Vernice,Thank you for leaving your review! Glad we could assist in setting you up with coverage for your vehicle, and that you enjoyed speaking with Brandon. Please reach out ...

5.0
#1301798
I took my car to the dealership today. The dealer said you have a transmission problem. Carchex said they we send and inspector out within 48 hours . I have to leave my car at the dealership. What am I supposed to drive until my car is inspected and fixed? Carchex told...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on this anonymous review to reach out to you and help resolve your concerns. With regards to...

1.0
#1285579
Have a number of problems with my vehicle that was to fixed. It keep coming up with me paying for things. If the dealer can find the problem what makes you think you can them what they should do from where you're located.
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to resolve your concerns but cannot locate an account based on your anonymous review.Please give us a call at (877)227...

#1277163
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! These guys WILL STEAL your money. The porpoise of this business is making money from early cancellation fees more than from...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

1.0
I didn't like
  • Being pressured or feeling like i am being pressured
  • Worst company ever
  • Misleading
#1275434
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! 1) I was asked for a deposit at first... regarding the fact that I need to pay for one month when I cannot fill up a claim...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

I didn't like
  • Unfair practice
  • Shady policy
  • Worst company ever
#1275416
I purchased this warranty for my sons car he was about to leave for college. I paid 3266.00 for the warranty. Every time something went wrong on th vehicle carchex would send us through the ringer even if it was a 100.00 dollar repair. They would complain that it only...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on the anonymous nature of this post. If you could please give us a call at (877)227-2439 Ex...

1.4
#1262967