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Beware of purchasing an auto warranty from CarChex! I purchased an expensive CarChex/Royal Administration extended warranty policy for $3,090.00 for a Silver Coverage. Since the purchase I have not had any issues with my BMW 328i 2007 since I take good care of it....
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Anonymous
Anonymous

dont worry people i just turn them into the attorney general office both of these scamming companies and haired a lawyer if you think you been scamed email me at warnntyscam@g...

Anonymous
Anonymous

They have me going throgh *** right now over my engine which is covered . I have lost 2 days of work n spending money on a rental car . Im a single mom with 3 teens . I cant a...

#508784
The business makes money more from cancellation fees than from policies ! I will explain the process : 1) At the end it will be pointless to sue them and a very long process because THEY DON'T PROVIDE EXTENDED WARRANTY, they are a buyer and contractor for AUTOSHIELD !...
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Anonymous
Dawn

Had exact same situation. Went to dealer to have a U-Joint replaced. Would not honor repair because had not "FAILED". I argued with them ! Guess they wanted an accident or dea...

#1275660
CARCHEX - “Pat on the Back”
Good afternoon I wanted to reach out to you to let you know I am giving Mr. Brandon Lee a “Pat on the Back” for a great experience when speaking with him yesterday. I had a list of companies that I planned to call to get my vehicle covered; but after speaking with this...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Vernice,Thank you for leaving your review! Glad we could assist in setting you up with coverage for your vehicle, and that you enjoyed speaking with Brandon. Please reach out ...

5.0
#1301798
CARCHEX - They cheated me BIG Time
I was sold a policy to cover my car and then when my car broke down it went to the shop and has been in the shop for the last four months they sent out an adjuster after they had to take my engine out of the car! it’s an Audi and then they said that the timing chain...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We have reviewed the claims details for your 2005 Audi A5 and will address your concerns. According to our records, your repair shop called in a cla...

1.7
#1176508
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! These guys WILL STEAL your money. The porpoise of this business is making money from early cancellation fees more than from...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

1.0
I didn't like
  • Misleading
  • Being pressured or feeling like i am being pressured
  • Customer serviece
#1275434
I took my car to the dealership today. The dealer said you have a transmission problem. Carchex said they we send and inspector out within 48 hours . I have to leave my car at the dealership. What am I supposed to drive until my car is inspected and fixed? Carchex told...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on this anonymous review to reach out to you and help resolve your concerns. With regards to...

1.0
#1285579
Really annoyed that my Vehicle damage part that’s not covered . I’ve a BMW and my rear is sagging . I noticed my vehicle sagging around June 24, 2018 . After notifying this extended warranty CarChex claim’s department of the problems that was occurring . The...
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1.8
#1294089
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Normal wear and tear Pre existing issue Got the warranty for my 2008 Lexus Ls600hL when i first purchased the vehicle. It Had 108,000 on it at the time. No issues. This was back in October of 2016. Now where in mid July 2017. I started hearing noise from the front of...
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Anonymous
Bob0121us

Thanks for the review. You helped me decide against any third party car warranty. Makes sense to just put money in bank.

1.0
I didn't like
  • How they didnt fix the issue just made it worst
  • Worst company ever
#1073336
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! 1) I was asked for a deposit at first... regarding the fact that I need to pay for one month when I cannot fill up a claim...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

I didn't like
  • Worst company ever
  • Unfair practice
  • Shady policy
#1275416
I purchased this warranty for my sons car he was about to leave for college. I paid 3266.00 for the warranty. Every time something went wrong on th vehicle carchex would send us through the ringer even if it was a 100.00 dollar repair. They would complain that it only...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on the anonymous nature of this post. If you could please give us a call at (877)227-2439 Ex...

1.4
#1262967