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CARCHEX - Worst ever BEWARE

They say they reimburse for rental but it’s a trick if you rent for 5 days they only reimburse for 2 days. They make you wait 2 full days for the inspection and then another 2 to deny or approve your claim and if denied your rental is all on you. SAD VERY SAD.
2.0
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Warranty
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#1381991
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Carchex is a scam

Did not honor warranty. Tried to speak with a manager but was transferred several times and put on whole for over an hour. Many promises made to get us to sign up for warranty...please heed this warning...particularly Senior Citizens...CARCHEK WILL TALK A GOOD GAME BUT IN THE END WILL GIVE YOU A RUN AROUND AND LEAVE YOU HOLDING THE BAG!!!
1.4
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#1379762
Got warranty from Carchex. Was assured that Carchek would cover all major repairs on our 2011 Malibu. Carchek rejected all three claims for repairs and then when car Engine Blew they denied that claim as well. We paid money for top plan coverage. Would recommend that...
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1.0
I didn't like
  • Worst warranty company ever
  • Takes your money but does not deliver on promises
  • Claims all denied
#1379384
They don't even pay their employees properly. Literally cheated 80% of their own employees for overtime. I would not want to purchase a policy from a company that doesn't even pay it's employees properly. Go to Endurance or Warranty Direct for your warranty. For proof...
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1.0
#1362346
I bought an expensive warranty for my 2010 Town and Country Van. The sales people told me my coverage would even cover parts “that were considered to have wear and tear” with them. Lies…Lies…Lies!!! My a/c was not working and I took my car to the dealer. The dealer...
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Anonymous
Anonymous

Wow. Just as I was going to give this company my business, the jerk who put this eloquent explanation of "corrosion" denial BS is just that. BS. A person buys a warranty in an...

Anonymous
Anonymous

Wow. Just as I was going to give this company my business, the jerk who put this eloquent explanation of "corrosion" denial BS is just that. BS. A person buys a warranty in an...

2.1
I liked
  • I likw what the warrenty offered
I didn't like
  • When they got your money you were screwed with poor cs
  • Dis not like their sales tat
  • Unfair practice
#1350792
I truly wish I would have done further MORE research regarding this TERRIBLE *** RIP off company. This warranty is literallly NO GOOD. I PURCHASE the highest premium policy for my BMW. Everything BMW called to get repair. They denied it. But they then turned around and...
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1.0
#1348670
I took my car to Mercedes dealership shop on Monday the 20th. They called in some items that are CLEARLY covered in my contract. Was told in 24-48 hours an inspector would come review vehicle and recommended repairs. He did not show up until the next week on the 27th....
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Anonymous
Anonymous

I've owned enough Mercedes-Benz products to know that you should have kept that $5000 in the glove box and paid for repairs instead of a useless bogus "warranty". You will nor...

1.2
I didn't like
  • Money grab and then no customer service
#1342602
CARCHEX - “Pat on the Back”
Good afternoon I wanted to reach out to you to let you know I am giving Mr. Brandon Lee a “Pat on the Back” for a great experience when speaking with him yesterday. I had a list of companies that I planned to call to get my vehicle covered; but after speaking with this...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Vernice,Thank you for leaving your review! Glad we could assist in setting you up with coverage for your vehicle, and that you enjoyed speaking with Brandon. Please reach out ...

5.0
#1301798
Really annoyed that my Vehicle damage part that’s not covered . I’ve a BMW and my rear is sagging . I noticed my vehicle sagging around June 24, 2018 . After notifying this extended warranty CarChex claim’s department of the problems that was occurring . The...
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Anonymous
Anonymous

I always good to hear the bad side of a business. I not really sure who go to for my extended warranty.

1.8
#1294089
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CARCHEX - Refusal to allow repairs

I was denied repair of my car because of preexisting conditions.according to carchex,the damage to my car existed before i purchased the warranty.I am not a mechanic so i didn't know.The reason i purchased the warranty was to protect me against any preexisting confitions.You don't know if rocker arms are going bad unless you get under the car and examine them.
2.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Warranty
Website
#1291498