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CARCHEX - “Pat on the Back”
Good afternoon I wanted to reach out to you to let you know I am giving Mr. Brandon Lee a “Pat on the Back” for a great experience when speaking with him yesterday. I had a list of companies that I planned to call to get my vehicle covered; but after speaking with this...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Vernice,Thank you for leaving your review! Glad we could assist in setting you up with coverage for your vehicle, and that you enjoyed speaking with Brandon. Please reach out ...

5.0
#1301798
Really annoyed that my Vehicle damage part that’s not covered . I’ve a BMW and my rear is sagging . I noticed my vehicle sagging around June 24, 2018 . After notifying this extended warranty CarChex claim’s department of the problems that was occurring . The...
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1.8
#1294089
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CARCHEX - Refusal to allow repairs

I was denied repair of my car because of preexisting conditions.according to carchex,the damage to my car existed before i purchased the warranty.I am not a mechanic so i didn't know.The reason i purchased the warranty was to protect me against any preexisting confitions.You don't know if rocker arms are going bad unless you get under the car and examine them.
2.5
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#1291498
I took my car to the dealership today. The dealer said you have a transmission problem. Carchex said they we send and inspector out within 48 hours . I have to leave my car at the dealership. What am I supposed to drive until my car is inspected and fixed? Carchex told...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on this anonymous review to reach out to you and help resolve your concerns. With regards to...

1.0
#1285579
Have a number of problems with my vehicle that was to fixed. It keep coming up with me paying for things. If the dealer can find the problem what makes you think you can them what they should do from where you're located.
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to resolve your concerns but cannot locate an account based on your anonymous review.Please give us a call at (877)227...

#1277163
The business makes money more from cancellation fees than from policies ! I will explain the process : 1) At the end it will be pointless to sue them and a very long process because THEY DON'T PROVIDE EXTENDED WARRANTY, they are a buyer and contractor for AUTOSHIELD !...
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Anonymous
Dawn

Had exact same situation. Went to dealer to have a U-Joint replaced. Would not honor repair because had not "FAILED". I argued with them ! Guess they wanted an accident or dea...

#1275660
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! These guys WILL STEAL your money. The porpoise of this business is making money from early cancellation fees more than from...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

1.0
I didn't like
  • Worst company ever
  • Misleading
  • Being pressured or feeling like i am being pressured
#1275434
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! 1) I was asked for a deposit at first... regarding the fact that I need to pay for one month when I cannot fill up a claim...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

I didn't like
  • Worst company ever
  • Unfair practice
  • Shady policy
#1275416
I purchased this warranty for my sons car he was about to leave for college. I paid 3266.00 for the warranty. Every time something went wrong on th vehicle carchex would send us through the ringer even if it was a 100.00 dollar repair. They would complain that it only...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on the anonymous nature of this post. If you could please give us a call at (877)227-2439 Ex...

1.4
#1262967
Don’t get car Chex they are full of *** all they want is money I didn’t get no welcome pack until 30 so they could beat me if you get it make a claim and see what happens they won’t pay for nothing you mine is well do it yourself .I am a man that take care of business...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to resolve your concerns but cannot locate an account based on your anonymous review. Please give us a call at (877)22...

1.0
#1240742