CARCHEX - Worst ever BEWARE
They say they reimburse for rental but it’s a trick if you rent for 5 days they only reimburse for 2 days. They make you wait 2 full days for the inspection and then another 2 to deny or approve your claim and if denied your rental is all on you. SAD VERY SAD.
Carchex is a scam
Did not honor warranty. Tried to speak with a manager but was transferred several times and put on whole for over an hour. Many promises made to get us to sign up for warranty...please heed this warning...particularly Senior Citizens...CARCHEK WILL TALK A GOOD GAME BUT IN THE END WILL GIVE YOU A RUN AROUND AND LEAVE YOU HOLDING THE BAG!!!
Got warranty from Carchex. Was assured that Carchek would cover all major repairs on our 2011 Malibu. Carchek rejected all three claims for repairs and then when car Engine Blew they denied that claim as well. We paid money for top plan coverage. Would recommend that...Read more
I didn't like
- Worst warranty company ever
- Takes your money but does not deliver on promises
- Claims all denied
They don't even pay their employees properly. Literally cheated 80% of their own employees for overtime. I would not want to purchase a policy from a company that doesn't even pay it's employees properly. Go to Endurance or Warranty Direct for your warranty. For proof...Read more
I bought an expensive warranty for my 2010 Town and Country Van. The sales people told me my coverage would even cover parts “that were considered to have wear and tear” with them. Lies…Lies…Lies!!! My a/c was not working and I took my car to the dealer. The dealer...Read more
- I likw what the warrenty offered
I didn't like
- When they got your money you were screwed with poor cs
- Dis not like their sales tat
- Unfair practice
I truly wish I would have done further MORE research regarding this TERRIBLE *** RIP off company. This warranty is literallly NO GOOD. I PURCHASE the highest premium policy for my BMW. Everything BMW called to get repair. They denied it. But they then turned around and...Read more
I took my car to Mercedes dealership shop on Monday the 20th. They called in some items that are CLEARLY covered in my contract. Was told in 24-48 hours an inspector would come review vehicle and recommended repairs. He did not show up until the next week on the 27th....Read more
I didn't like
- Money grab and then no customer service
Good afternoon I wanted to reach out to you to let you know I am giving Mr. Brandon Lee a “Pat on the Back” for a great experience when speaking with him yesterday. I had a list of companies that I planned to call to get my vehicle covered; but after speaking with this...Read more
Really annoyed that my Vehicle damage part that’s not covered . I’ve a BMW and my rear is sagging . I noticed my vehicle sagging around June 24, 2018 . After notifying this extended warranty CarChex claim’s department of the problems that was occurring . The...Read more
CARCHEX - Refusal to allow repairs
I was denied repair of my car because of preexisting conditions.according to carchex,the damage to my car existed before i purchased the warranty.I am not a mechanic so i didn't know.The reason i purchased the warranty was to protect me against any preexisting confitions.You don't know if rocker arms are going bad unless you get under the car and examine them.
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