filters
state:
Show
city:
Show
product:
Show
I took my car to the dealership today. The dealer said you have a transmission problem. Carchex said they we send and inspector out within 48 hours . I have to leave my car at the dealership. What am I supposed to drive until my car is inspected and fixed? Carchex told...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on this anonymous review to reach out to you and help resolve your concerns. With regards to...

1.0
#1285579
Have a number of problems with my vehicle that was to fixed. It keep coming up with me paying for things. If the dealer can find the problem what makes you think you can them what they should do from where you're located.
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to resolve your concerns but cannot locate an account based on your anonymous review.Please give us a call at (877)227...

#1277163
The business makes money more from cancellation fees than from policies ! I will explain the process : 1) At the end it will be pointless to sue them and a very long process because THEY DON'T PROVIDE EXTENDED WARRANTY, they are a buyer and contractor for AUTOSHIELD !...
Read more
Anonymous
Dawn

Had exact same situation. Went to dealer to have a U-Joint replaced. Would not honor repair because had not "FAILED". I argued with them ! Guess they wanted an accident or dea...

#1275660
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! These guys WILL STEAL your money. The porpoise of this business is making money from early cancellation fees more than from...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

1.0
I didn't like
  • Worst company ever
  • Misleading
  • Customer serviece
#1275434
BIGGEST MISTAKE I EVER DID ! NOBODY TOLD ME FROM THE BEGINNING THAT CARCHEX IS A CONTRACTOR FOR AUTOSHIELD. I would skip the offer right away ! 1) I was asked for a deposit at first... regarding the fact that I need to pay for one month when I cannot fill up a claim...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review and an opportunity to address your concerns. CARCHEX takes great care to provide coverage from the top Vehicle Protection Companies and coverage is s...

I didn't like
  • Shady policy
  • Unfair practice
  • Worst company ever
#1275416
I purchased this warranty for my sons car he was about to leave for college. I paid 3266.00 for the warranty. Every time something went wrong on th vehicle carchex would send us through the ringer even if it was a 100.00 dollar repair. They would complain that it only...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately, we are unable to locate an account based on the anonymous nature of this post. If you could please give us a call at (877)227-2439 Ex...

1.4
#1262967
Don’t get car Chex they are full of *** all they want is money I didn’t get no welcome pack until 30 so they could beat me if you get it make a claim and see what happens they won’t pay for nothing you mine is well do it yourself .I am a man that take care of business...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to resolve your concerns but cannot locate an account based on your anonymous review. Please give us a call at (877)22...

1.0
#1240742
This company is absolutely awful. They did nothing but give me the run around. Adjuster after adjuster. Then claiming they can’t pay the claim due to tire size being a little bit smaller then they should be. The tires had nothing to do what the car actually was being...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We are happy to address your concerns. In review of your Vehicle Service Contract, a claim for $16,089.07 was called in 5 days into your coverage be...

1.0
#1233746
My car went into the shop on thrusday 4/06/2018 at 8am and the problem was asset about 2pm. So from that time to 5 pm the auto shop was back and forth on the phone, on hold for 20, 30 min.to 45 minutes at a time try to get authorization (this was followup and cobtinued...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to look into your claim and address your concerns. Our claims support manager will be reaching out to you later today ...

2.6
#1230476
My car has been In the shop for 6 days and the extend warranty stated that they made a payment on my repairs only to Lie to me and the facitiy never received their payment for repairs . Getting running around but they scam me for a year of payments . This company needs...
Read more
CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your anonymous review. We would be more than happy to look into your claim and help get your claim paid by the administrator of your contract. Please give us a c...

#1204374