State: New York Clear all filters (5 of 109 reviews match)
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This warranty company is probably the worse out there. First time I filed a claim I followed all instructions my check engine light turn on I had the car towed to the nearest shop cylinder 6 failed but carchex denied the claim because it wasn't a lubricated part so...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Valentin,Thank you for sharing your recent experience with your CARCHEX Vehicle Protection Plan. I apologize for any frustration you may have experienced and will address ...

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Short Review on June 28, 2016

Worst .. Will make every possible excuse not to pay and in the end, will not.
1.0
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#873463
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Carchex Warranty Review

This company has been giving me the run around for 3 weeks. My fiancé has complied with EVERYTHING and nothing has happen. Chrysler has had my vehicle for over 3 weeks they keep saying provide more service records which we sent them numerous times. I feel like they're looking for a excuse not to pay I don't appreciate this at all. Worst company ever
1.0
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Customer service
Diversity of Products or Services
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#805465
This company is not loyal to their customers and I purchased a policy from them a month and 20 days ago. And they deny my claim . They said my car was not under the policy long enough for a claim after I was told after 30 days and 1000 miles you could files a claim...
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Anonymous
Anonymous

My mechanic was told the same exact thing. So he asked that I give them a call. When I did the story changed. Now they say the claim is being denied because it was a preexi...

1.5
#613388
bought the warranty thru carchex as they seemed reputable..turns out they are just in cahoots with enterprise financial group who are the real *** behind the warranty..had a breakdown..they stalled me for weeks....they insisted on a teardown of the transmission..i said...
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Anonymous
Anonymous

Yes they fu*****ed me too

Anonymous
t13

i promise i'm not a shill for carchex but i just completed a warranty repair with them on my volvo (picked it up yesterday). they paid for everything it said they would in my ...

#276759