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Updated by user Mar 11, 2016

I just wanted to provide an update on this. Carchex did agree to cover the cost of the repair.

Thank you Carchex for agreeing to this.

Original review posted by user Mar 09, 2016

I purchased a car through Edmunds that came with the 30 day 1,000 mile warranty from Carchex. Had a problem with one of the axles, but claim was denied because they determined it was pre-existing.

I will never buy any warranty from Carchex and will have nothing to do with Edmunds.

Stick with warranties from manufacturers and don't waste your time or rely on companies like Carchex.

I felt I had a level of comfort and security with the warranty and it was one of the primary reasons in buying the car.

Reason of review: Not as described/ advertised.

Monetary Loss: $800.

Preferred solution: Deliver product or service ordered.

CARCHEX Cons: Misleading.

Location: Lexington, Kentucky

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i agree. Carchex sell you hopes and dreams. They never wanna pay

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