Manufacturer: Carchex Category: Customer Care Clear all filters (3 of 3 reviews match)
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Four days into October, October 4th, I bought a new vehicle and submitted the completed form to Carchex for cancellation. Do you know what they did? They charged my credit card again for the 4 days and then told me that I will receive the full month payment in 45...
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Carchex Customer Care
#936077
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This extended warrenty bussiness is just a rip off . I had this contract for 2 years never used it untill now . I glad i did not renew . As for my truck with the bumper to bumper extended warranty b/s i will have to leave it parked untill i force some action . Thanks carchex...
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CARCHEX
CARCHEX

Ms. Jones,We are sorry to hear about your dissatisfaction regarding your Vehicle Protection Plan. Our claims support manager has tried to reach you to help resolve this matter...

1.0
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Carchex Customer Care
#922403
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The next morning, I received a call from Jason Goldsmith, CEO of CarChex. What a great person. He was open, honest, and informed me regarding a ton of information. Jason informed me that many people do not inform extended warranty companies about pre-existing issues...
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Anonymous
Evelyn

If it's a used car, how are you supposed to know if there's a pre-existing condition or not. I would think that all used cars would have some sort of wear and tear. Your revie...

5.0
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Carchex Customer Care
I liked
  • Forthcoming
  • Fair
  • Honest
#830522
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