Product: Carchex Car Warranty Clear all filters (22 of 22 reviews match)
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This warranty company is NOTHING but a BIG SCAM!!!!!!They do not inform you of their policy and how it really works until your vehicle is at the repair shop. It is during that time you realized your warranty is not worthy the contract/paper it is written on and now you...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting your review. Unfortunately, due to the anonymous post, we can not respond directly to any claims concerns you have or verify you are a customer with cove...

Product
Carchex Car Warranty
#1104510
When I was in the market for auto vehicle breakdown coverage insurance I was contacted by the Carchex sales person almost every hour on the hour finally I just decided to give them a try after I asked some very specific questions about the coverage they provide I was...
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Anonymous
Gloria

Sounds like fidelis scam . look it up. They took peoples' money and didn't pay when needed.

CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting on pissed consumer. Unfortunately, we are unable to locate your policy based solely on your review. To address your concerns, CARCHEX is not a Ponzi sche...

2.0
Product
Carchex Car Warranty
I didn't like
  • Do not honor the warranty
#1093369

For anyone who has a BMW -- do not buy an extended warranty with Carchex. A BMW owner knows that it leaks oil, it leaks coolant and the list goes on. Carchex does not want to pay for any of those repairs. Even something as simple as fixing my air conditioning cost more...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for sharing your review on www.pissedconsumer.com. While we understand your frustration, your post is anonymous and we cannot locate your account to reach out to ass...

1.3
Product
Carchex Car Warranty
I didn't like
  • Paying more than the deductible for a repair
#1073890

Carchex Car Warranty Review

#922343
1.0
Details
Una compañia que para vender te dicen que todo cubre y cuando llega el momento nada esta incluido en la garantia. Son unos mentirosos. No hay honestidad. Very disappointed.
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Carchex Car Warranty Review

#877680
1.7
Details
Didnt want to repair or replace the visual damage on my 2010 c63. Adjuster also came and toke pictures of it. Cylinder head left bank. Fraud company. They wont loose money even if it means screwing over paying customers
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Carchex Car Warranty Review

#874106
I got a 3000 dollar warenty whit them and my car had a problem with my controll arms. They denied the clam saying in 6 month my arms should not go bad smh. When you ever know when something breaks on time on your car. I did complain and waiting on answer now ,do need my car i would been better off just safe that money every month for getting my car fixed.
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I have had my Titanium policy for over a year. I have had two claims and Carchex refuses to pay according to their contract. First claim was for A/C repair at a large dealership. Carchex refused to pay for OEM parts insisting on used parts. I had to pay the difference...
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panammac_37
panammac_37

The above problem has been addressed with the company. An equitable resolution has been agreed to. I want to thank the management for their customer oriented efforts......

CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. McIntyre,Thank you for sharing your claims and cancellation frustration. With regards to your attempts to cancel, we apologize you went to voicemail yesterday as we were e...

1.0
Product
Carchex Car Warranty
#1070791
I purchased Deluxe (top one ) warranty from CarChex by the TechChoice in September 2012. There was 88,782 miles on my car that time. In December 2012 when I took my car to the shop (the car had 90,932 miles on it) and I was told that it had transmission failure, which...
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Anonymous
Anonymous

I am one of his co-workers and I to have the same warranty and they have given me the run around about fixing my car. it has been 3 months and it is still broke but they keep...

1.3
Product
Carchex Car Warranty
#1070151
CARCHEX ARGUES THAT THEN MAINTENENACE WAS NOT BEING DONE AS REQUIRED BY THE MANUAL OTHERWISE THE FUEL INJECTORS AND PUMP WOULD NOT HAVE GOTTEN DAMAGED. IN OTHER WORDS CARCHEX IS A FRAUD THEY'LL TAKE YOUR MONEY SO LONG YOU DON'T SUBMIT A CLAIM. ONCE YOU SUBMIT A CLAIM...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Dear Customer,Because your review is anonymous, we are unable to locate your account to reach out and help resolve this matter. Please give us a call at (877)227-2439 Ext. 600...

Product
Carchex Car Warranty
#1054815
My radiator went out and Is covered under my warranty, after a phone call to review my issue, told it won't be covered.VERY VERY disappointed!! I tell MANY people to get your warranty cause I think you guys rock. But now i'm not going to anymore. Especially after this....
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Phalaket,We have received your review and will be reaching out to you to discuss your recent claim. In review of the claim, your repair was approved for $3246.16 to repai...

1.0
Product
Carchex Car Warranty
#1025129
The dealer wants to replace the transfer case or differential (not sure which is the issue)car chex/royal wants a tear down to see point of failure and replace the bad parts. Which means more days downtime without my car and nothing is fixed. The dealer states that it...
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Anonymous
Tali

Back at it again. Did the diff oil change and the noise had went away. Now 3-4k miles later its back.....Got the warranty for my 2008 Lexus Ls600hL when i first purchased the ...

CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. While we understand your frustration with your current claim, the claim cannot move forward without a teardown to verify the cause of failure to you...

1.0
Product
Carchex Car Warranty
I didn't like
  • Never want to pay but fast to take your money do not buy
  • Everyone i talk to i tell them of the bad sevice
  • Do not honor the warranty
#1003471
Purchased an extended warranty though these people and my truck is at 106k miles with transmission failure, they have denied my claim to repair my transmission all together and can't get a straight answer from anyone it's a big run around ! Scam ! I am now stuck with a...
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Bleerea
Bleerea

I'll have to send a email to my local news to warn others of this scam warrenty company as well

CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for expressing your frustration regarding your transmission claim. We would love to be able to discuss this matter with you and help resolve any issues with your cla...

1.0
Product
Carchex Car Warranty
#1002141
Carchex said an inspector had to come out. He was scheduled to be there on 11/3. Did not come. 11/4 - showed up, took a few pictures. It is now Monday morning, 11/7/2016. No contact from CarChex or Royal Admin. whatsoever. Not to dealership, nor to me. Called...
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Anonymous
Anonymous

Sent to Carchex from a reputable site. Reviews tell all. Not going to call them

Anonymous
Anonymous

Thanks for the info. I am looking for a 3rd party vehicle warranty for my Mercedes and see Carchex listed on many sites as the go to company for extended warranties but this t...

1.7
Product
Carchex Car Warranty
I liked
  • Finally paid for what was covered
#950852