Product: Carchex Car Warranty Clear all filters (25 of 25 reviews match)
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My car has been In the shop for 6 days and the extend warranty stated that they made a payment on my repairs only to Lie to me and the facitiy never received their payment for repairs . Getting running around but they scam me for a year of payments . This company needs...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your anonymous review. We would be more than happy to look into your claim and help get your claim paid by the administrator of your contract. Please give us a c...

Product
Carchex Car Warranty
#1204374
CARCHEX - They cheated me BIG Time
I was sold a policy to cover my car and then when my car broke down it went to the shop and has been in the shop for the last four months they sent out an adjuster after they had to take my engine out of the car! it’s an Audi and then they said that the timing chain...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We have reviewed the claims details for your 2005 Audi A5 and will address your concerns. According to our records, your repair shop called in a cla...

1.7
Product
Carchex Car Warranty
#1176508
When I tried to cancel my contract I sent and email and never heard back.I called and they were fine with canceling the contract. They stated that they sent me a cancellation form via email. I never received it. They said that the email bounced back so they would try...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for letting us know about your experience trying to cancel. We were able to locate your account and review the calls to address your concerns with our staff.However,...

1.5
Product
Carchex Car Warranty
#1174359
This warranty company is NOTHING but a BIG SCAM!!!!!!They do not inform you of their policy and how it really works until your vehicle is at the repair shop. It is during that time you realized your warranty is not worthy the contract/paper it is written on and now you...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting your review. Unfortunately, due to the anonymous post, we can not respond directly to any claims concerns you have or verify you are a customer with cove...

Product
Carchex Car Warranty
#1104510
When I was in the market for auto vehicle breakdown coverage insurance I was contacted by the Carchex sales person almost every hour on the hour finally I just decided to give them a try after I asked some very specific questions about the coverage they provide I was...
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Anonymous
Gloria

Sounds like fidelis scam . look it up. They took peoples' money and didn't pay when needed.

CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting on pissed consumer. Unfortunately, we are unable to locate your policy based solely on your review. To address your concerns, CARCHEX is not a Ponzi sche...

1.7
Product
Carchex Car Warranty
I didn't like
  • Do not honor the warranty
#1093369

For anyone who has a BMW -- do not buy an extended warranty with Carchex. A BMW owner knows that it leaks oil, it leaks coolant and the list goes on. Carchex does not want to pay for any of those repairs. Even something as simple as fixing my air conditioning cost more...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for sharing your review on www.pissedconsumer.com. While we understand your frustration, your post is anonymous and we cannot locate your account to reach out to ass...

1.2
Product
Carchex Car Warranty
I didn't like
  • Paying more than the deductible for a repair
#1073890
I have had my Titanium policy for over a year. I have had two claims and Carchex refuses to pay according to their contract. First claim was for A/C repair at a large dealership. Carchex refused to pay for OEM parts insisting on used parts. I had to pay the difference...
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panammac_37
panammac_37

The above problem has been addressed with the company. An equitable resolution has been agreed to. I want to thank the management for their customer oriented efforts......

CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. McIntyre,Thank you for sharing your claims and cancellation frustration. With regards to your attempts to cancel, we apologize you went to voicemail yesterday as we were e...

1.0
Product
Carchex Car Warranty
#1070791
I purchased Deluxe (top one ) warranty from CarChex by the TechChoice in September 2012. There was 88,782 miles on my car that time. In December 2012 when I took my car to the shop (the car had 90,932 miles on it) and I was told that it had transmission failure, which...
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Anonymous
Anonymous

I am one of his co-workers and I to have the same warranty and they have given me the run around about fixing my car. it has been 3 months and it is still broke but they keep...

1.3
Product
Carchex Car Warranty
#1070151
CARCHEX ARGUES THAT THEN MAINTENENACE WAS NOT BEING DONE AS REQUIRED BY THE MANUAL OTHERWISE THE FUEL INJECTORS AND PUMP WOULD NOT HAVE GOTTEN DAMAGED. IN OTHER WORDS CARCHEX IS A FRAUD THEY'LL TAKE YOUR MONEY SO LONG YOU DON'T SUBMIT A CLAIM. ONCE YOU SUBMIT A CLAIM...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Dear Customer,Because your review is anonymous, we are unable to locate your account to reach out and help resolve this matter. Please give us a call at (877)227-2439 Ext. 600...

Product
Carchex Car Warranty
#1054815
My radiator went out and Is covered under my warranty, after a phone call to review my issue, told it won't be covered.VERY VERY disappointed!! I tell MANY people to get your warranty cause I think you guys rock. But now i'm not going to anymore. Especially after this....
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Phalaket,We have received your review and will be reaching out to you to discuss your recent claim. In review of the claim, your repair was approved for $3246.16 to repai...

1.0
Product
Carchex Car Warranty
#1025129