Product: Carchex Auto Claim Clear all filters (0 of 4 reviews match)
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Paid for 3 years bumper to bumper coverage. They initiated EVERY ONE OF MY CLAIMS with a straight up denial. When the dealer provided proof the items should be covered, CARCHEX then changed their story to I did not provide a title to the vehicle. When I provided a...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. Unfortunately we cannot locate an account based on the limited information provided to reach out to you and help resolve this matter. Please give us...

1.7
Product
Carchex Auto Claim
#1409775
So from that time to 5 pm the auto shop was back and forth on the phone, on hold for 20, 30 min.to 45 minutes at a time try to get authorization (this was followup and cobtinued in Friday) for the repair work. No due to these time delays on the phone on hold and no...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We appreciate the opportunity to look into your claim and address your concerns. Our claims support manager will be reaching out to you later today ...

2.6
Product
Carchex Auto Claim
#1230476
My car has been sitting at the dealer for four days now. The dealer put a claim in on a Thursday AM 10:30. He didn’t get there until Monday (they have 48 hours), then another 48 hours to file his report which stated they needed more information prior to authorizing the...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. We are sorry to hear about the delays that occurred with your Administrator and claims approval. While we are happy to see that your claim was appr...

Product
Carchex Auto Claim
#1152188
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Carchex Auto Claim Review

Had warrirty with Carchex had click in motor.adjuster turndown clam said it was on going noise B.Shite
Product
Carchex Auto Claim
#881238