338 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I bought a vehicle that was covered by a Thousand Mile 30 day warranty shortly after approximately 300 miles in a week later I noticed a leak of oil no problem I said to myself I have a warranty and I have a $100 deductible it'll be all good so I thought now I took it to the dealer and they want $998 for the oil filter housing the adjuster came out from Royal administrators warranty and denied my claim saying it was a pre-existing ongoing situation which is a bunch of *** I would have never bought a vehicle that had a leak I looked under the car before I bought it there was no oil no trace of oil so now I've been denied and I appealed it and I was denied again I brought the car to my mechanic and he'll do the repair for $770. I've been so aggravated and frustrated and now I see that there's a lot more people like me dealing with this company which is a fraud and I'd like to know if there's anything that could be done because I also had to pay for the inspection from the dealer for $245 totally screwed

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
CARCHEX

Thank you for your review. Unfortunately, this review is anonymous so we cannot reach out to you directly to help resolve this matter.

Our 30 Day/1000 mile CARCHEX Certified and Edmunds Price Promise plans are added free of charge at the time of purchase when buying vehicles through authorized dealerships. The dealerships are required to do a pre-purchase inspections to avoid pre-existing issues. Please be aware CARCHEX does not approve or deny claims on this coverage. The claims approval/denial is handled by a 3rd party contract administrator who is the ones you would have been disputing the claim with.

If you are having a denied claim, please give CARCHEX a call at (877)227-2439 Ext. 6002. Mention this review and we are more than happy to review the claim and see if we can help get the denial overturned.

Best, CARCHEX Customer Service (877)227-2439 Ext. 6002

CARCHEX Reviews

  1. 80 reviews
  2. 22 reviews
  3. 7 reviews
  4. 0 reviews
  5. 3 reviews
CARCHEX reviews