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Carchex Car Warranty Review

Una compañia que para vender te dicen que todo cubre y cuando llega el momento nada esta incluido en la garantia. Son unos mentirosos. No hay honestidad. Very disappointed.
1.0
Details
Customer service
Discounts and Special Offers
Product or Service Quality
Staff
#922343
purchase a warranty through a company called Carchex which happens to own or be affiliated with Royal Admin. In the beginning Carchex / royal admin honored two items that were pertaining my 2007 m6 that I purchased with about 56k. This vehicle happened to be my daily...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Dear Mr. Wells.Thank you for sharing your claims experience on your CARCHEX Vehicle protection plan. I appreciate the opportunity to address each of your claims concerns. In r...

1.3
I liked
  • Paid for two claims
I didn't like
  • Denied claim
  • Misrepresented
  • Unfair practice
#921978
Had the warrenty 2 years my alternator went out. now four days later im still waiting . Now i have to wait for an inspector to come to the shop and verify the work needed . Waited all day he never shows up maybe tomorrow? In the mean time my truck is sitting i have to...
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Serentojones
Anonymous

May have been better off saving the monthly payments to carchex and paying for the repairs on my own . I definitely would be driving my truck by now .

1.3
#921701
Arranged inspection on the 4th. Inspector requested more information from me on the 7th. I responded with that information within 15 minutes. The 8th he said he needed more information even though he had everything requested. The 9th, he tells me to call the auction....
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Hall,Thank you for sharing your experiences with the vehicle inspection you ordered on Monday 9/4/2016. We apologize for any frustration you may have incurred with this or...

I didn't like
  • Erroneous information that was given
#915645
Fake Warranty. Does'nt pays for repairs..Really Junk service. Rude Customer service.Never pick up phone.Royal Administration.Claim submitted for covered part was denied without reason Company: Car Chex, Royal Administration Services Problem Claim denied for Engine Oil,...
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1.0
I liked
  • Failed
I didn't like
  • Misleading
#915640
Carchex shame on you! Your agent told me this was a "bumper to bumper" coverage plan only to find out that you pass the buck to Royal Administration Services who then says they cannot be held accountable for Carchex statements. Further, Royal seems very adept at...
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1.0
#909338
They ripped me off too. Royal Administrative Services is very well practiced at telling you why you are not covered. I purchased a 2008 BMW 750 Li and signed up for the 60 mon/48,000 mile Preferred Service Contract for $5,232 and had my oil leak claim denied after the...
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2.0
#909329
This warranty company is probably the worse out there. First time I filed a claim I followed all instructions my check engine light turn on I had the car towed to the nearest shop cylinder 6 failed but carchex denied the claim because it wasn't a lubricated part so...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Valentin,Thank you for sharing your recent experience with your CARCHEX Vehicle Protection Plan. I apologize for any frustration you may have experienced and will address ...

Hands down the worst warranty company. Their contract states they cover the steering rack, tie rods and stabilizer links and bushings but when they all broke Carchex refused to pay the repair bill of over $3,500. They claimed all of these must have been pre-existing. I...
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1.9
I didn't like
  • Expensive
  • And then deny all claims
  • Misleading
#901564
I purchased a 2007 Acura TL through Edmunds that came with the 30 day/1000 mile warranty. About a week after purchasing the vehicle it began pulling to the left. Brought it back to the dealership and was told the lower control arm bushings needed to be replaced, at a...
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I didn't like
  • Failed to deliver service
#896850