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Cancelled after 10 payments because I was aware that this warranty company will not cover any cost. I called in and they charged me an extra month. Like they did it on purpose to get another payment out of me. Then I called them about my refund and they said because it...
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Anonymous
Anonymous

You would think he would be courteous and smart enough not to disclose all that info. This company is a class action suite waiting to happen.

CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Calderon,Thank you for your review. We are happy to address your refund and claims concerns. In review of your policy, you purchased 3 years of coverage and 36,000 miles f...

1.2
#1135175
I asked for a refund back so imcn visit dmv to fix my mileage. They filed a refund last weekend and i have yet to recieve it. And today is october 10th 2017. Please i need my refund so i can fix my dmv stuff to then be able to purchase an extended warranty thru you...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for sharing your review on www.pissedconsumer.com. While we understand your frustration, your post is anonymous and we cannot locate your account to reach out to ass...

#1113278
This warranty company is NOTHING but a BIG SCAM!!!!!! They do not inform you of their policy and how it really works until your vehicle is at the repair shop. It is during that time you realized your warranty is not worthy the contract/paper it is written on and now...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting your review. Unfortunately, due to the anonymous post, we can not respond directly to any claims concerns you have or verify you are a customer with cove...

#1104510

Carchex Warranty Review

CARCHEX
#1026099
1.0
Details
Expensive Warrenty covers nearly nothing. Terrible scam.
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Advertised vs Delivered
Billing Practices
Customer service
Price Affordability
Product or Service Quality
Reliability
Value for money

Carchex Car Warranty Review

CARCHEX
#922343
1.0
Details
Una compañia que para vender te dicen que todo cubre y cuando llega el momento nada esta incluido en la garantia. Son unos mentirosos. No hay honestidad. Very disappointed.
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Customer service
Discounts and Special Offers
Product or Service Quality
Staff

08Chevy Avalange Review

CARCHEX
#888786
Turned down clam with out checking my service records
Comment
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Short Review on July 12, 2016

CARCHEX
#881238
Had warrirty with Carchex had click in motor.adjuster turndown clam said it was on going noise B.Shite
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If you take out a contract with them, be ready for a lengthy discussion on cancelling. They will try to argue you down on cancelling. What good is it to have a 30 day guarantee if you are unhappy or uncomfortable and you want to cancel the contract within the 30 day...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for your review. On behalf of CARCHEX, I apologize for your experience. It is never our intent to make the cancellation process difficult. Our customer relations dep...

2.0
I didn't like
  • Being pressured or feeling like i am being pressured
#1098581
When I was in the market for auto vehicle breakdown coverage insurance I was contacted by the Carchex sales person almost every hour on the hour finally I just decided to give them a try after I asked some very specific questions about the coverage they provide I was...
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Anonymous
Gloria

Sounds like fidelis scam . look it up. They took peoples' money and didn't pay when needed.

CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for posting on pissed consumer. Unfortunately, we are unable to locate your policy based solely on your review. To address your concerns, CARCHEX is not a Ponzi sche...

2.0
I didn't like
  • Do not honor the warranty
#1093369
Took my cadillac to the dealer to get convertible top, ac blower noise, and check engine light looked at. I have never had a problem with carchex before but this time they wanted to come out and inspect the problems. Long story short they denied my claims except the...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. Lesus,Thank you for sharing your claims experience. We have had your claim reviewed by the management team at Assurant Solutions and reviewed the inspection report of your...

1.0
I didn't like
  • And then deny all claims
#1076102
For anyone who has a BMW -- do not buy an extended warranty with Carchex. A BMW owner knows that it leaks oil, it leaks coolant and the list goes on. Carchex does not want to pay for any of those repairs. Even something as simple as fixing my air conditioning cost more...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for sharing your review on www.pissedconsumer.com. While we understand your frustration, your post is anonymous and we cannot locate your account to reach out to ass...

1.3
I didn't like
  • Paying more than the deductible for a repair
#1073890
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Carchex DO NOT WANT TO PAY!!! DO NOT BUY!!
Normal wear and tear Pre existing issue Got the warranty for my 2008 Lexus Ls600hL when i first purchased the vehicle. It Had 108,000 on it at the time. No issues. This was back in October of 2016. Now where in mid July 2017. I started hearing noise from the front of...
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1.0
I didn't like
  • How they didnt fix the issue just made it worst
  • Worst company ever
#1073336
I've recently signed up for an extended warranty policy. Unfortunately my girlfriend was involved in an accident and we need the funds from the policy to go towards other expenses. It was very easy to sign up and for Carchex to take my money, they bothered me daily for...
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CARCHEX
CARCHEX
CARCHEX Verified Representative

Thank you for sharing your cancellation concerns. We are sorry to hear about your accident. Unfortunately, your post is anonymous and we are unable top locate an account for y...

1.0
#1071159
I have had my Titanium policy for over a year. I have had two claims and Carchex refuses to pay according to their contract. First claim was for A/C repair at a large dealership. Carchex refused to pay for OEM parts insisting on used parts. I had to pay the difference...
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panammac_37
panammac_37

The above problem has been addressed with the company. An equitable resolution has been agreed to. I want to thank the management for their customer oriented efforts......

CARCHEX
CARCHEX
CARCHEX Verified Representative

Mr. McIntyre,Thank you for sharing your claims and cancellation frustration. With regards to your attempts to cancel, we apologize you went to voicemail yesterday as we were e...

1.0
#1070791